Privacy Policy

We're not collecting data just for fun. Here's what we actually do with it:

We don't sell your data. Full stop. But there are a few situations where we might share info:

Service Providers

Companies that help us run the business - payment processors, email platforms, scheduling software. They only get what they need to do their job, and they're bound by their own privacy obligations.

Legal Requirements

If we're legally required to disclose info (court orders, government requests, that kind of thing), we'll comply. But we'll only share what's absolutely necessary.

Business Transfers

If Ignis Flare Odyssey ever gets acquired or merged with another company (not planning on it, but who knows), your info would transfer to the new owner. You'd be notified if this happens.

With Your Consent

Sometimes we might ask if we can share your success story or transformation photos. That's always your call - we won't do it without explicit permission.

We take security seriously - probably as seriously as we take proper squat depth. Here's what we've got in place:

• Encryption: Your data's encrypted both in transit (SSL/TLS) and at rest. Think of it like a locked safe that's inside another locked safe.
• Access Controls: Only staff who need access to your info actually get it. We're not letting the front desk person browse through everyone's body comp data.
• Regular Security Audits: We review our security measures regularly and update them as needed. Technology changes fast, and we keep up.
• Secure Payment Processing: We use PCI-compliant payment processors. Your credit card info goes straight to them, not through us.
• Data Backups: We back up data regularly so nothing gets lost if something goes wrong. But backups are just as secure as the original data.

Look, no system's 100% bulletproof. But we're doing everything reasonable to protect your info from unauthorized access, disclosure, or misuse.

Yeah, we use cookies. Not the post-workout kind - the digital ones that help our website function properly.

Essential Cookies

These keep the site working - things like remembering you're logged in, keeping items in your cart, basic functionality. Can't really turn these off without breaking the site.

Analytics Cookies

We use these to understand how people use our site. Which pages get visited most? Where do people drop off? Helps us make the site better. You can opt out of these if you want.

Preference Cookies

These remember your settings and preferences so you don't have to keep re-entering them.

Most browsers let you control cookies through settings. Just know that blocking certain cookies might make the site less functional. Your call though.

Under Canadian privacy law, you've got rights. Here's what you can do:

To exercise any of these rights, just shoot us an email at info@ignisflareodyssey.info or give us a call at (604) 287-4953. We'll handle it promptly.

Our services are designed for adults (18+). If you're under 18, we require parental consent before collecting any personal information or allowing participation in our programs.

For our youth athletic programs, we collect limited info and always work directly with parents or legal guardians. Parents have full access to their child's data and can request deletion at any time.

If we discover we've accidentally collected data from a minor without proper consent, we'll delete it immediately. If you think we've got info on your kid that we shouldn't have, contact us right away.

Look, things change. Laws get updated, our services evolve, technology advances. When we need to update this privacy policy, we'll post the new version here with a revised date at the top.

For minor changes (typos, clarifications, that kind of thing), we'll just update the policy. For major changes that affect how we handle your data, we'll send you a notification - probably via email or a banner on the site.

We recommend checking this page occasionally if you're curious about any updates. Or don't - we get it, you've got better things to do like actually training.

Got questions about this privacy policy? Concerns about how we're handling your data? Want to exercise your privacy rights? Just reach out.

We'll respond to privacy-related inquiries within 30 days, as required by Canadian law. Usually way faster than that though - we check our emails more than once a month.